How long will it take for my order to be delivered?
- Providing your item is in stock, we aim to ship all orders within 24hrs of the order being placed.
Do you ship worldwide?
- Yes.
How will my order be shipped?
- All orders are packaged in a protective bubbled envelope.
What method of shipping is used?
- All orders are sent via Royal Mail 1st Class, or Royal Mail International.
Do you offer a tracked delivery service?
- Yes. Please contact us before ordering if you require a tracked delivery service and we will be happy to accommodate this request.
Can I exchange my order or apply for a refund?
- All pins/keychains are carefully checked for quality before shipping. In the unlikely instance that you are not happy with your purchase, please contact us.
Should I preorder?
- It is completely up to you. Preorders are shipped the day they are received.
Any remaining stock will be made available on General Sale 2/3 weeks after all preorders have been shipped. This rewards customers who have preordered, and guarantees their item.
Are your products officially licensed?
- No.